Tally Remote/ Onsite Support
If clients do not opt for Annual support cover and get Incidental Issues than it can be handled through one time Support which is even known as Paid Support.
One time Support covers :-
- Tally Implementation
- Small Training
- Re-activation of License
- Migration of Data
- Rectification on Data errors
- Support post Synchronization
- Support post customization.
Installation /Error Rectification
New Tally License Installations, Re-activation of Tally License, Data Migration from the outdated Version to the Latest Version, Data Splitting, Password Breaking, setup of Security Control for USERS, Data Rectification, Data Mismatch, GST Mismatch and many more issues which can be covered in Installation / Error Rectification.
Password Breaking
If any User forgets administrator Login then Sparkle can help to break the password.
Support Post Data synchronization
During usage of Synchronization if USER faces any Issues or Changes in the method of Synchronization will be covered.
Small Training
One time Training on Smaller topics to a selected count of people can be covered. Training can be on specific topic like Mismatch in GST, Inventory Valuation Mismatch, understanding of additional new features etc….
Data Splitting
Working on a Particular Data for Long years which makes the data size large containing thousand of entries, Tally may get slow which requires Splitting of Data in Multiple years. Sparkle can provide Data splitting with Perfect Data Matching.
Support Post Customization
Once customized project gets completed, afterwards if user faces any issues or needs training to new staff for utilization of Customization, Sparkle provides Customization Support.
