Annual Support Cover
Get Value Added services for your New or Existing Tally Prime with support services from Sparkle’s dedicated Support team. Get Support on queries getting solved in fraction of seconds and even time consuming queries at each required step with our trusted & capable support advisors. With ASC we ensure you receive free priority technical support.We provide unlimited Telephonic / Email support throughout the year beyond working hours if needed. With ASC You don’t need to do any manual experiments in Tally and get your working process complicated, instead you can simply call us for Hassel free support to get appropriate solutions and save your valuable time and avoid any complexity.We at sparkle provide regular Training and all possible information to our staff and keep them updated in terms of Accounting, Inventory & Statutory so that our customers avail the best services from us without any hassle.
Plans which suits to your Organization
| Plans | Online Support | Email Support | Onsite Visits | Covered Location | Customization Migration | Extended Hours |
|---|---|---|---|---|---|---|
| Basic Plan For our Single User Customer who is using tally since long time but need very limited support and tighten with budget. | Limited | Unlimited | ✗ | 1 | No | No |
| Online Plan For our Single User & Multi User Customer who has recently formed their firm, tightened with budget and do not require any onsite visits. | Unimited | Unlimited | ✗ | 1 | No | No |
| Onsite Plan For our Single User & Multi User Customer who requires frequent Training or Visits in their premises. | Unlimited | Unlimited | ✓ | 1 | Yes | Yes |
| Pro-active Plan For our Multi User Customer who require frequent Training or monthly visits in their premises for consultation on Exposure of Tally Prime. | Unlimited | Unlimited | ✓ | 1 | Yes | Yes |
| Customize Plan For our Multi User Customer who are operating from multiple locations and require frequent Training or monthly visits in their premises for consultation on Exposure of Tally Prime (Visits covered only for Mumbai). | Unlimited | Unlimited | ✗ | Multiple | No | No |
